Troubleshooting Guide

Acidic

Opposite of alkaline; having a pH less than 7.0.

Air Jet

See Jet

Air Lock

The pocket of air which prevents water to pass through the plumbing manifolds and out the jets.

Algae

A single-celled plant that can be present in a variety of colors. Of the thousands of varieties, the most common in spas are: blue-green, yellow mustard, or black. Pink algae are actually bacteria and are usually present as slime.

Alkaline

Opposite of acidic; having a pH greater than 7.0.

Bacteria

Single-celled microorganisms. Bacteria can vary from harmless to pathogenic and include such types as E. Coli and pseudomonas aeruginosa. Bacterial growth is the direct result of inadequate sanitation and is affected by such factors as bather load, spa cleanliness, water temperature, water chemistry, and filtration.

Biguanide

The generic name for a non-chlorine, non-bromine, sanitizer that uses the polymer PHMB (polyhexamethylene biguanide). It is used to totally eliminate the use of chlorine or bromine. A popular non-halogen, alternative pool, spa or hot tub chemical sanitizer. Chlorine, bromine or non-chlorine shock will destroy the biguanide polymer.

Bleeding Lines

The process of releasing air from the lines to eliminate an air lock.

Blower

A heavy duty motor which aerates the water with millions of tiny bubbles throughout the spa providing soft tissue massage.

Bromine

Closely related to chlorine in chemistry, but with much less odor and corrosive effects. Bromine is also more effective than chlorine at spa water temperatures.